Privacy Policy – eVisaTravelPortal.com

Effective Date: September 2025

1. Introduction

Your privacy matters to us. This Privacy Policy explains how we collect, use, store, and protect personal data when you use our services to complete the UK Electronic Travel Authorisation (UK ETA) or related travel documentation support.

2. Data We Collect

To assist with the UK ETA application, we may collect:

  • Identification details: full name, passport information, date of birth, nationality, and gender.
  • Contact information: email address, phone number, and home address.
  • Travel information: purpose of travel, flight details, itinerary, and intended dates of entry/exit.

3. Purpose of Data Collection

We process your personal data to:

  • Assist you in completing the UK ETA accurately and efficiently.
  • Communicate with you about status, clarifications, and results.
  • Process payments for our assistance services.
  • Comply with applicable legal and regulatory requirements.

4. Legal Basis for Processing

  • Contractual necessity: to provide the services you request.
  • Legal obligations: to meet immigration, travel, tax, or record-keeping requirements.
  • Consent: for specific activities when required (you may withdraw consent at any time).

5. Data Retention

We keep personal data only as long as necessary for the purposes described in this Policy and to meet legal obligations. Typically, data is retained for up to six (6) months after your UK ETA support is completed, unless a longer period is required by law.

6. Sharing Your Data

We do not sell, rent, or trade personal data. We share data only when strictly necessary:

  • Authorities: where relevant to validate or facilitate your travel authorization, or when required by law.
  • Service providers: secure payment processors, IT/hosting, email or customer support tools operating under confidentiality and data protection obligations.
  • Legal compliance: if required by applicable law, regulation, or court order.

All transfers are handled with appropriate security and confidentiality measures.

7. Your Rights

Subject to applicable laws, you may have the right to:

  • Access the personal data we hold about you.
  • Rectify inaccurate or incomplete data.
  • Erase your personal data (subject to legal obligations).
  • Restrict certain processing activities.
  • Port your data in a machine-readable format.
  • Object to processing, including direct marketing where applicable.

To exercise your rights, contact us at contact@eVisaTravelPortal.com.

8. Data Security

We implement technical and organizational measures to protect your information, including encryption of sensitive data, secure servers with restricted access, firewalls, and periodic reviews of our security practices.

9. Cookies and Tracking

We use cookies to improve site functionality and user experience. By using our site, you consent to cookie use. You can adjust cookie preferences in your browser settings; limiting cookies may impact certain site features.

10. International Data Transfers

Some processing (e.g., secure email or hosting) may involve transfers of data outside your country. Where this occurs, we apply appropriate safeguards to protect your information in line with applicable laws.

11. Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date. Continued use of our services after changes are posted constitutes acceptance of the updated policy.

By using eVisaTravelPortal.com, you acknowledge that you have read and understood this Privacy Policy.