Terms and Conditions – eVisaTravelPortal.com

Last updated: September 2025

These Terms and Conditions (“Terms”) govern your use of eVisaTravelPortal.com (the “Website”), a privately operated platform that assists travelers with the UK ETA application process. By accessing or using the Website, you agree to be bound by these Terms.

1. 1. Services Provided

   We provide guidance and support to help you complete your UK ETA application accurately and efficiently. Our assistance may include step-by-step guidance, formatting and consistency checks, and human review of information prior to submission.

   We are not a government website and do not issue official travel authorizations. Use of our service is optional.

2. 2. Eligibility

   By using the Website, you confirm that you meet the basic requirements to apply for a UK ETA and that you will provide accurate, truthful, and current information.

   You are responsible for ensuring that your passport and travel details comply with UK entry requirements.

3. 3. Fees and Payment

   Our service fees cover guidance, human review, and customer support. Government fees (if any) associated with the official ETA application are separate and may be paid directly to the UK authorities.

   Payments must be made via the secure methods available on the Website. Any transaction costs charged by your payment provider are your responsibility.

4. 4. Application Process

   Once you submit your details, our team reviews your information for clarity and consistency and may contact you if additional data is needed. Processing times depend on systems managed by external authorities; we cannot guarantee timeframes or outcomes.

   We recommend applying well in advance of your intended travel date.

5. 5. Cancellations and Refunds

   Customer satisfaction is important to us. Refunds are handled in accordance with our Refund Policy (see: X). If you wish to request a refund, please follow the process indicated in that policy.

   Decisions regarding approval or refusal of a UK ETA are made solely by UK authorities and are outside our control.

6. 6. User Responsibilities

   You are responsible for the accuracy and completeness of the information you provide. Misrepresentation or omissions may lead to delays, refusal, or travel disruption, for which we are not liable.

   You agree not to use the Website for unlawful purposes or in a way that could impair its operation.

7. 7. Privacy and Data Protection

   We handle personal data in accordance with our Privacy Policy (see: X). By using our services, you consent to the collection and processing of your information as described therein.

8. 8. Disclaimer of Liability

   We do not guarantee approval, faster processing, or any specific outcome. The final decision on your UK ETA rests exclusively with the UK authorities.

   To the maximum extent permitted by law, we are not liable for indirect or consequential losses, including missed flights, travel disruptions, or losses arising from system outages or third-party delays.

9. 9. Intellectual Property

   All content on the Website (including text, design, graphics, and software) is protected by intellectual property laws. You may not reproduce, modify, or distribute content without prior written permission.

10. 10. Termination

    We may suspend or terminate access to the Website if we reasonably believe you have breached these Terms or used the service improperly.

11. 11. Governing Law and Dispute Resolution

    These Terms are governed by the laws of the Dominican Republic. In the event of a dispute, the parties agree first to attempt resolution through good-faith negotiation and, if needed, mediation or arbitration before pursuing court proceedings in Dominican Republic jurisdiction.

12. 12. Changes to These Terms

    We may update these Terms from time to time. Changes take effect upon posting on the Website with an updated effective date. Your continued use of the Website constitutes acceptance of the revised Terms.